We have designed TrackRRM for tracking and IoT integrators to solve the challenges of a growing customer by converting email and SMS notifications to incidents, manage those incidents and build insights onto improving operations.
Say goodbye to endless alerts and
hello to meaningful responses.
TrackRRM centralizes alerts and notifications from Wialon, Flespi, Streamax, and others into a comprehensive incident management system. It improves accountability, reduces response times, and delivers insightful analytics to minimize risks and ensure timely actions.
WHO IS IT FOR
TrackRRM is designed for
Tracking & IoT Integrators
INCIDENT MANAGEMENT
Alerts are only valuable
when action is taken.
TrackRRM captures email and SMS notifications, converting them into actionable incidents. It enables you to track actions taken on each incident and continuously gather insights, helping improve response over time.
WORKFLOWS
Customizable workflows
tailored for businesses of all sizes.
We recognize that every customer is unique, with fleets ranging from hundreds to thousands of vehicles. TrackRRM enables you to design workflows that are as simple as Open/Closed or New/Done, or as intricate as needed with multiple steps, ensuring flexibility to suit your operational needs.
WEB HOOKS
Receive data from any system
in CSV, JSON or HTML email.
Set up custom webhooks to capture data from remote systems and automatically register it as an incident. Each webhook is unique and fully customizable with custom mappings. TrackRRM supports CSV for Wialon, JSON for Flespi, and HTML email for Streamax Ceiba MDVR, ensuring seamless integration across different platforms.
INTELLIGENCE
What gets measured
can be optimized.
Gain a comprehensive view of incidents over time to uncover insights for operational improvements. After just weeks of data collection, you can monitor incident trends, identify frequent alert types, pinpoint assets or vehicles generating the most alerts, track actions taken to prevent recurrence, and even determine which drivers are associated with the highest number of incidents, helping to drive more effective responses.
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Blog & Updates
Keep up with what’s happening with TrackRRM – from industry news, to new features and releases.
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